Organizations that are effective at training managers to coach employees have higher levels of employee productivity, employee engagement and financial performance, according to a November 2011 Bersin & Associates study titled “High-Impact Performance Management: Maximizing Performance Coaching.”
In fact, 73 percent of organizations that are highly effective at teaching coaching preparation also had above-average business results. Of the ones that were average at teaching coaching preparation, only 46 percent had strong business results.
Yet, work still needs to be done.
According to the study, many managers are inadequate at performance coaching, whereas senior leaders do not provide consistent coaching.
For coaching to be effective, organizations must create a coaching culture that supports each of these five conditions of individual development. Grab a pen and see how you rank: